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Terms and Conditions

Article 1: Definitions
  • Clearly express our objectives before processing data.
  • Only collect data that is absolutely necessary for legitimate purposes.
  • First ask for permission to process your data where permission is required.
  • Take appropriate security measures to protect your data as well as that of third parties we work with.
  • Respect your right to view, correct, and delete your data upon request.
Article 2: Identity
Boxstock B.V.
Chamber of Commerce (KvK): 85162671
Article 3: Customer Account
  • To use Boxstock.com, the user must have an account and a valid email address.
  • During registration, you must provide your real information. It is not allowed to provide false names or ages. Violation may result in the account being blocked or deleted.
  • It is not allowed to choose a racist or offensive username. Boxstock may block the user for violations.
  • The customer is responsible for choosing a secure password. Boxstock recommends using a strong password for optimal security.
  • It is not allowed to permit third parties to offer products through your account.
  • Boxstock has the authority to block or delete accounts at its discretion.
  • The customer declares to act in accordance with Boxstock's conditions and applicable laws and regulations.
Article 4: Purchase
  • The customer acknowledges that the purchase contract is concluded between the customer and the seller, with Boxstock acting only as an intermediary. The contract is established once the customer proceeds to purchase the offered product.
  • For questions about the delivered product, the customer must contact Boxstock.
  • Product images may vary due to screen settings; colors and other aspects may differ in reality.
Article 5: Sale
  • The seller is responsible for entering correct payout details. Boxstock is not liable for any errors.
  • Shipping from countries other than the seller's registered country is prohibited.
  • Sales through Boxstock must comply with all established rules.
  • The seller remains the owner of the product during the sales process.
  • The seller may only sell items for which no VAT refund has been claimed.
Article 6: DAC7 Obligations
  • Reporting obligation: We must collect and report information about sellers who sell through our platform. Reportable sellers:
  • - EU taxpayers who sell through our platform.
  • Sellers with fewer than 30 transactions or an annual total sales value of less than €2,000 are exempt from reporting.
Article 7: Authentication
  • Boxstock may reject products if they do not meet the specified requirements: undamaged, unused, and authentic. Products must be delivered in the original, undamaged packaging with all associated items.
  • If payment for the return of a rejected product is not made on time, Boxstock is entitled to destroy the item, and payment for the product cannot be claimed.
Article 8: Returns
Article 9: Use of Data
  • The customer must regularly check their emails to receive information from Boxstock in a timely manner.
  • The customer agrees that their name, address, email, and payment information will be shared with Boxstock.
  • Boxstock will only use the customer's data to the extent necessary for processing and executing the purchase contract.
Article 10: Counterfeits and Fraud
  • Boxstock only accepts completely unused, authentic, and undamaged products. For counterfeit or non-compliant products, Boxstock charges €20. Boxstock determines whether a product meets the standards.
Article 11: Contact between Boxstock and User
  • By accepting the terms and conditions, the user agrees that Boxstock may store and retain the contact details for a period of 2 years. Boxstock is only responsible for communication through the contact options provided on the website.
Article 12: Applicable Law
  • The terms for private sales are subject to Dutch law. Any disputes will be submitted to the Dutch court.
Article 13: Other Provisions
  • It is forbidden to act on behalf of Boxstock. Violators will be held fully liable.
  • Boxstock may change the sales contract and terms and conditions. These apply from the time of implementation.
  • By accepting the terms, Boxstock may contact you by email about using the platform, offers, and other information.
  • Boxstock reserves the right to terminate seller functions on the website.
Article 14: Stripe
  • Payment processing for sellers on Boxstock is done through Stripe, according to the Stripe Connected Account Agreement, including the Stripe Terms of Service.
  • By agreeing to these terms or by continuing to sell on Boxstock, you agree to the Stripe Services Agreement, which may be modified by Stripe.
  • As a prerequisite for selling on this platform, you agree to provide Boxstock and Stripe with accurate and complete information and authorize Boxstock to share transaction information with Stripe.
Article 15: Cancellation Fees
  • Boxstock charges €20 per canceled sale.
  • The seller agrees that Boxstock may deduct any cancellation fees from scheduled payments according to the cancellation policy.
  • The seller authorizes Boxstock to charge the registered credit card only to cover costs related to the cancellation policy, without requiring a 3D-Secure code.